Dynamics 365

Role-based courses across the core Dynamics 365 customer engagement apps: Sales, Marketing, Customer
Service, and Field Service.

available courses :

Microsoft Dynamics 365 Sales

Two-day course on managing leads, opportunities, quotes, and the full sales cycle in Dynamics 365 Sales.
MB-210T01

Dynamics 365 Customer Insights - Journeys (Marketing)

Two-day course on using Dynamics 365 Customer Insights - Journeys, the current Dynamics 365 Marketing app, to build segments, forms, emails, and customer journeys.
MB-280T03

Microsoft Dynamics 365 Customer Service

Two-day course on case management, queues, knowledge articles, and service analytics in Dynamics 365 Customer Service.
MB-230T01

Microsoft Dynamics 365 Field Service

Two-day course on work order management, scheduling, resource management, and mobile field operations in Dynamics 365 Field Service.
MB-240T00
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