Privacy Policy

Last updated: 24 October 2026

This Privacy Policy explains how Nexor 703 (Pty) Ltd, trading as 1024 Training (registration number 2015/243760/07), 1 Phile Street, Observatory, Johannesburg (“1024 Training”, “we”, “us”) collects, uses and protects your personal information, in line with the Protection of Personal Information Act 4 of 2013 (POPIA).

1. Who is responsible for your information

1024 Training is the responsible party for the personal information described in this policy. Our Information Officer is Shawn Brennan. You can contact us about privacy at [email protected] or on +27 82 822 8453.

2. What information we collect

Contact details such as your name, surname, email address, phone number, company and job title, when you complete a form, request a quote, book a course, subscribe to our newsletter or contact us by email, phone or WhatsApp.
Course and delegate information such as attendance, assessment results and certificates. Where a course leads to SETA accreditation or certification, we may need additional details such as your ID number, as required by the SETA.
Billing information for the person or company paying for training, such as company name, VAT number and billing address. We do not store card details on this website.
Website usage information collected through cookies and analytics tools, such as pages visited, device and browser type and approximate location.

3. How we use your information

To respond to enquiries and prepare quotations.
To register delegates, deliver training, issue certificates and report to SETAs or certification bodies where required.
To invoice and manage our client accounts.
To send you information about courses and events, if you have opted in or are an existing client. You can unsubscribe at any time.
To improve our website, courses and services.
To meet our legal and regulatory obligations.

4. Sharing your information

We do not sell your personal information. We only share it where needed to deliver our services, with:

our trainers and facilitators who deliver your course;
SETAs, Microsoft or other certification bodies, where your course leads to a certificate or exam;
service providers who help us run our business, such as website hosting, email, accounting and online meeting platforms;
authorities, where the law requires it.

Some of these providers store information on servers outside South Africa. Where this happens, we use reputable providers that are bound by data protection laws or agreements offering protection similar to POPIA.

5. Cookies

Our website uses cookies to work properly and to help us understand how visitors use it, for example through Google Analytics. You can block or delete cookies in your browser settings, although some parts of the site may not work as intended.

6. How long we keep your information

We keep personal information only for as long as we need it for the purposes above, or as long as the law requires, for example for tax, accreditation and audit records. After that it is securely deleted or anonymised.

7. Keeping your information safe

We take reasonable technical and organisational measures to protect your personal information against loss, misuse and unauthorised access. If a security compromise affects your information, we will notify you and the Information Regulator as required by POPIA.

8. Your rights

Under POPIA you have the right to:

ask what personal information we hold about you and request a copy;
ask us to correct or delete information that is inaccurate, out of date or no longer needed;
object to us processing your information, including for direct marketing;
withdraw your consent where we rely on it;
lodge a complaint with the Information Regulator at inforegulator.org.za.

To exercise any of these rights, email [email protected]. We may need to confirm your identity before acting on a request.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.