Professional Office Administrator & PA Programme

1024-SS-ADM-102

Duration

2 Days  |  In-house at your offices or live online  |  Minimum 5 delegates

Description

Two days of the skills that make office administrators, PAs and executive assistants indispensable. The administrator’s role has grown far beyond typing and filing. Day one covers your role and impact, personal branding, etiquette, meetings and minutes, filing and customer care. Day two covers business communication and writing, time and stress management, and handling change.

Who should attend

Office administrators, PAs, executive assistants, secretaries and receptionists.

What you’ll learn

• Understand and grow your value to the organisation
• Manage your own and your manager’s expectations
• Run meetings, agendas, minutes and filing systems
• Write professional emails, letters and reports
• Prioritise your workload and handle pressure

Course topics

• Your role and impact
• Self-management and personal brand
• Meetings, agendas, minutes and filing
• Customer care excellence
• Business communication and writing
• Time, stress and change management

How it works

On-site: we train at your offices for a minimum of 5 delegates. You provide the venue and refreshments and 1024 Training supplies all workshop material.

Online: we train live and remotely for a minimum of 5 delegates, with all material supplied electronically.