Management & Leadership Essentials

1024-SS-LEAD-101

Duration

2 Days  |  In-house at your offices or live online  |  Minimum 5 delegates

Description

For new and experienced managers: lead people, make tough calls and get results through your team. Two practical days built around delegates’ real workplace issues. Learn when to lead and when to manage, how to build and motivate a team, delegate, set goals, manage change, handle conflict and difficult employees, and make tough decisions based on facts rather than feelings.

Who should attend

New, newly promoted and experienced managers, supervisors and team leaders.

What you’ll learn

• Know when to manage and when to lead
• Build, develop and motivate a team
• Delegate and set goals effectively
• Manage change, conflict and difficult employees
• Make tough people and operational decisions

Course topics

• Leadership versus management
• Mistakes managers make and how to avoid them
• Building and developing a team
• Delegation, goal setting and motivation
• Change, conflict and difficult employees
• Making tough decisions
• Leader attributes: EQ, Johari Window and Transactional Analysis

How it works

On-site: we train at your offices for a minimum of 5 delegates. You provide the venue and refreshments and 1024 Training supplies all workshop material.

Online: we train live and remotely for a minimum of 5 delegates, with all material supplied electronically.