Emotional Intelligence (EQ) at Work

1024-SS-PE-101

Duration

2 Days  |  In-house at your offices or live online  |  Minimum 5 delegates

Description

Manage emotions, read people and build relationships that make you more effective at work and at home. EQ shapes how well we lead, collaborate and handle pressure. Delegates learn self-awareness and self-management, what happens in an amygdala hijack, how locus of control shapes behaviour, and how to use Transactional Analysis, empathy and active listening to improve every interaction.

Who should attend

Managers, team leaders and anyone who wants stronger working relationships.

What you’ll learn

• Recognise the traits of high and low EQ
• Manage your emotions under pressure
• Spot and recover from an amygdala hijack
• Use Transactional Analysis to improve interactions
• Show empathy and adapt to different people

Course topics

• What EQ is and why it matters
• Self-awareness and self-management
• Using EQ at work and at home
• EQ and interpersonal relationships
• Transactional Analysis
• Amygdala hijack and locus of control

How it works

On-site: we train at your offices for a minimum of 5 delegates. You provide the venue and refreshments and 1024 Training supplies all workshop material.

Online: we train live and remotely for a minimum of 5 delegates, with all material supplied electronically.