Business Etiquette & Professional Image

1024-SS-COM-102

Duration

1 Day  |  In-house at your offices or live online  |  Minimum 5 delegates

Description

Make the right impression in meetings, at functions and across cultures. People buy from people. Your people are your brand. This interactive workshop covers greetings and introductions, conversation and small talk, dress and grooming, open plan office conduct, function and dining etiquette, and the cultural differences that shape business in South Africa.

Who should attend

Client-facing staff, graduates, new employees and anyone who represents your company.

What you’ll learn

• Greet and introduce people correctly and confidently
• Dress and groom appropriately for any business setting
• Handle business meals and functions with ease
• Behave professionally in open plan offices and meetings
• Navigate cultural differences respectfully

Course topics

• The role of good manners in business
• Greeting and introduction etiquette
• Professional conduct at work
• Grooming and professional image
• Function, dining and travel etiquette
• Multicultural etiquette in South Africa

How it works

On-site: we train at your offices for a minimum of 5 delegates. You provide the venue and refreshments and 1024 Training supplies all workshop material.

Online: we train live and remotely for a minimum of 5 delegates, with all material supplied electronically.